dadibones's profile

Contributor

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59 Messages

Fri, Nov 6, 2020 5:00 PM

Xfinity stream app and data

OK I know this has been answered a hundred times but I don't want to hunt...I watch xfinity tv on xfinity stream app on roku at home...does the use of this app go against my data useage? We are living on the edge for data useage and want to do what I can to minimize it. If it does not go against me how does comcast know where my data is being used?

Responses

Rustyben

Expert

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24K Messages

7 m ago


@dadibones wrote:
OK I know this has been answered a hundred times but I don't want to hunt...I watch xfinity tv on xfinity stream app on roku at home...does the use of this app go against my data useage? We are living on the edge for data useage and want to do what I can to minimize it. If it does not go against me how does comcast know where my data is being used?

currently the Xfinity stream app channel on roku does not offer internet using services so the data used to stream does not count toward your CAP.

dadibones

Contributor

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59 Messages

7 m ago

Thx Rusty,
I was really unsure cause I had a Comcast Rep at local Comcast store tell me it did use data and went against me so I'm really caught in a limbo here.
Rustyben

Expert

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24K Messages

7 m ago


@dadibones wrote:
Thx Rusty,
I was really unsure cause I had a Comcast Rep at local Comcast store tell me it did use data and went against me so I'm really caught in a limbo here.

lots of people misunderstand. other apps on the roku use internet, the TVgo channels (not available on the roku) on smart phones/tablets/PCs do use internet. 

dadibones

Contributor

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59 Messages

7 m ago

Thank you very much!

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