U

Visitor

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1 Message

Sun, Jul 31, 2022 2:22 PM

Xfinity Stream app Amazon Fire Stick " 4k max"

The streaming app will not play any channels except  local one this is for  any length of time that are in HD or not in TVGO , such as lifetime, USA, WE, LMN BET, this is up to 70 channels or more. This has been an ongoing issue with Xfinity, Even when they state you may not be running the latest fire stick but you check your OS software to xfinity's compatible software and its compatible. Will be looking to go back to internet only xfinity needs to offer better plans for this since you cannot bundle tv service when the streaming app is not operable.

Official Employee

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854 Messages

2 m ago

@user_548880118 Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience and would love to investigate this for you! Are you having any issues with streaming on other devices in your home? 

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