Xfinity Stream App 5 Channels

Hello,
Is the ability to watch live TV not longer available on the Digital Starter package for all of the packages’ channels? A few months ago I could access all my digital starter channels in Live TV. Last night it only showed five random channels such as Cheddar and Fox Deportes. Anyone else experiencing this?

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Responses

SteveInSEO

New Poster

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2 Messages

2 y ago

Yeah I have the x1 box. It’s working fine. I see all the channels on the tv. I have not recently moved and am using the same username.

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Rustyben

Expert

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24K Messages

2 y ago

@SteveInSEO wrote:
Hello,
Is the ability to watch live TV not longer available on the Digital Starter package for all of the packages’ channels? A few months ago I could access all my digital starter channels in Live TV. Last night it only showed five random channels such as Cheddar and Fox Deportes. Anyone else experiencing this?

do you have at least one working set top box in your home? do all the channels in your subscription show up on that set top box? have you recently moved from another address and are using the same username from that account?

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