Contributor
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34 Messages
Xfinity Stream and IOS 18 Problem with Watching Recordings
I just tried IOS 18 on my iPad Pro with Stream and tried to watch a recording that had been partially watched. When I select Watch, the Restart/Resume button appears for a fraction of a second and then disappears. There is no way to do a selection. If the recording has not been partially watched, there is no problem.
XfinityJohnG
Official Employee
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1.1K Messages
10 days ago
Thank you for reaching out to us here @user_2rqajx. Thank you as well for the information on that Restart/Resume problem. If you are still experiencing that issue please send me a direct message with the full name and complete address for your service.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_qb44mt
2 Messages
8 days ago
Me too same problem.
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user_qb44mt
2 Messages
8 days ago
Also can’t scroll down page in Safari to see Xfinity response. iOS 18
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user_2rqajx
Contributor
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34 Messages
2 days ago
This still hasn’t been fixed. IOS18 on iPad has this problem. IOS18 on iPhone doesn’t. Is anyone at Comcast looking at the problem?
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