Xfinity Steam on Samsung TV not working

I am using the Beta app via my Samsung TV and it stopped working two days ago. Just shows a black screen when I launch it. Removed power from the TV several times to reset it.

Anyone else having this issue? Thx!

-Mark

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Responses

Accepted Solution

CCAbbie

Problem Solver

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1.4K Messages

4 years ago

@user_89e87d Hello and thank you for taking the time to reach out! Have you attempted to uninstall the app and reinstall it to see if it helps? I have encountered similar issues with other apps on my Samsung TV, and that is what I have found helps resolve the issue.

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user_89e87d

Visitor

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2 Messages

@XfinityAbbie That did the trick....thanks!!

-Mark

4 years ago

0

CCAbbie

Problem Solver

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1.4K Messages

@user_89e87d That is great news! I am so glad to hear it resolved the issue for you! If anything else comes up, please don't hesitate to reach out. We are here and happy to help.

I no longer work for Comcast.

4 years ago

0

Xfinity Stream App

user_89e87d

Xfinity Steam on Samsung TV not working

CCAbbie

user_89e87d

CCAbbie

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