Akleinfelter's profile

New Poster

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3 Messages

Tue, Jan 5, 2021 5:00 PM

Xfinity steam app not showing all my channels.

I have the streaming app through Amazon on my fire stick, but I noticed that not all my channels for my cable package are showing on the app.  Is there a way to fix this with out having to call customer service.

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

4 m ago

What are you missing? Channels that are IO channels won’t show

New Poster

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3 Messages

4 m ago

I don’t know what IO channels are. I was told that I could use the xfinity stream app instead of a cable box- in order to save some fee’s in my bill. Is that not true? I was told I would have my entire channel line up available on the stream app. If this is not true then I need to contact customer service.
CCAndrew

Diamond Problem Solver

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25.9K Messages

4 m ago

Sorry IP channels not IO. Again, what are you missing (examples).

New Poster

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3 Messages

4 m ago

So I am unable to get NBC, fox, CW, USA, TNT, Disney, Lifetime, Freeform, FX, Syfy, the list goes on.  But those are a few.  Basically last night I had no channels I could access, this morning I was able to get ABC, QVC, and several of those stingray music channels.  

New Poster

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4 Messages

3 m ago

CBS and comet missing from stream app on iPad. Also missing from xfinity in web browser. Has happened before

New Poster

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4 Messages

2 m ago

Same problem

this morning CBS missing from stream app

not all access regular CBS

 

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