Xfinity steam app not showing all my channels.

Question

I have the streaming app through Amazon on my fire stick, but I noticed that not all my channels for my cable package are showing on the app.  Is there a way to fix this with out having to call customer service.

CCAndrew · Answer

What are you missing? Channels that are IO channels won’t show

Akleinfelter · Answer

I don’t know what IO channels are. I was told that I could use the xfinity stream app instead of a cable box- in order to save some fee’s in my bill. Is that not true? I was told I would have my entire channel line up available on the stream app. If this is not true then I need to contact customer service.

CCAndrew · Answer

Sorry IP channels not IO. Again, what are you missing (examples).

Akleinfelter · Answer

So I am unable to get NBC, fox, CW, USA, TNT, Disney, Lifetime, Freeform, FX, Syfy, the list goes on.  But those are a few.  Basically last night I had no channels I could access, this morning I was able to get ABC, QVC, and several of those stingray music channels.

Psgritt · Answer

CBS and comet missing from stream app on iPad. Also missing from xfinity in web browser. Has happened before

Psgritt · Answer

Same problemthis morning CBS missing from stream appnot all access regular CBS

Xfinity Stream App

Akleinfelter

Xfinity steam app not showing all my channels.

Responses

CCAndrew

Akleinfelter

CCAndrew

Akleinfelter

Psgritt

Psgritt

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