New Poster
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4 Messages
Xfinity NOW TV service on Roku - any ETA?
Roku has always been the "primary" for the Xfinity Stream app, any idea when Xfinity NOW TV will work on it?
It seems to work on Apple TV and Android TV despite not being officially support. It's just Roku that refuses to work.
XfinityJohnG
Official Employee
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1.2K Messages
9 months ago
Thank you for reaching out to us here @cscoppa. I can share your feedback on the NOW TV service on a RoKu device. You can watch NOW TV content through the Xfinity Stream app on the following devices at this time: Xumo Stream Box, Xfinity Flex streaming TV Box, Apple, or Android mobile device, FireTV, Chromecast, and Apple AirPlay. You can also watch through the Xfinity Stream website on your browser at xfinity.com/stream. Currently, NOW TV is not available on Apple TV, LG TV, Roku, Samsung Smart TV, or Xumo TV. You can always check the https://www.xfinity.com/support/articles/xfinity-tv-app-requirements site for any updates on the availability on other devices in the future.
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user_8p9m76
2 Messages
6 months ago
This is FRAUD. I was told by an XFINITY agent to switch from my COMCAST/XFINITY boxes and take the FLEX option. I was told I would need one FLEX box but the ROKU would work for the rest. It did. THEN, when NOW was introduced, ALL of MY ROKU boxes no longer work so I can only watch COMCAST/XFINITY on my ONE TV or on my phones. Then, when I call about it, I found out that this is an across the board issue and I would have PAY for more FLEX boxes. Bait and switch!
(edited)
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user_0el86e
2 Messages
6 months ago
Hello,
I have the same issue. My tv with firestick and the one with the xumo streaming box works fine but the xfinity stream app on my roku tv doesnt show my recordings or guide. Very disappointed. I should have been told that it wouldnt work on Roku TVs.
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user_agsr
1 Message
5 months ago
Any update on this? Frustrating that it's not available on Roku
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user_h9lkcp
1 Message
4 months ago
Why was I assured this would work on my roku but it in fact does not?
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user_3cvkyl
1 Message
4 months ago
This is very disappointing and scummy that Comcast doesn’t allow now TV to work on Roku. Extremely disappointed.
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user_gn6sb0
1 Message
4 months ago
I have Xfinity X1 TV service. I use a Roku device to watch live TV through the Xfinity Stream app. Am I understanding correctly that if I switch to NOW TV, it won't be streamable through the Xfinity Stream app on Roku?
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