Xfinity internet please help

We get msg tvapp00331.
How can this be fixed on streaming in xfinity?

Official Employee

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2.5K Messages

7 m ago

Hi, pennygrace. Hope you're doing well! You came to the right place for help, we can definitely work with you on this.

Sorry to hear that you're receiving an error message. Is it happening on all channels? Do you use the Stream TV app on a smart TV?

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Xfinity Stream App