Dandbe's profile

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Saturday, October 31st, 2020 6:00 AM

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XFINITY beta streaming

I have XFINITY WiFi connected to LG 32LM62 tv and XFINITY remote installed on my iPad but it is working. Can anyone give me step by step on how to fix it?

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Expert

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24.6K Messages

5 years ago


@Dandbe wrote:

I have XFINITY WiFi connected to LG 32LM62 tv and XFINITY remote installed on my iPad but it is working. Can anyone give me step by step on how to fix it?


the Xfinity TV remote app controls an x1 set top box not an LG TV.

Official Employee

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4.2K Messages

5 years ago

Hello @Dandbe, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us. @Rustyben is exactly correct and I hope this information is helpful. Please be sure to reach out to us for any future issues or concerns, we're here to help. 

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