Xfinity Beta app not able to scroll thru channels

I just wanted to app my name to the complaints that the app freeze when scrolling thru channels and kicks you out. Xfinity had to of done something these past 2 weeks to app and caused bug. This is new in July 2022. Please send to your team to uncover bug and fix issue!!! In the meantime I go to search for the channel I want or hope something good is on….

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U

user_94d44f

Visitor

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1 Message

3 years ago

It's driving me nuts. I can't scroll past 100 on both of my devices.

0

U

user_1fb8de

Visitor

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2 Messages

3 years ago

Trying searching for channel oxygen past 100 as a work around. That’s what I did. Sometimes I can’t scroll past 15. So fustrated too

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CCShan

Official Employee

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443 Messages

Hi there @user_1fb8de I'm sorry to hear of your service concerns with the Stream app, can you verify what device you're viewing the app with?

I no longer work for Comcast.

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3 years ago

0

Xfinity Stream App

user_1fb8de

Xfinity Beta app not able to scroll thru channels

user_94d44f

user_1fb8de

CCShan

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