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user_1fb8de
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Monday, August 1st, 2022 12:18 AM

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Xfinity Beta app not able to scroll thru channels

I just wanted to app my name to the complaints that the app freeze when scrolling thru channels and kicks you out.  Xfinity had to of done something these past 2 weeks to app and caused bug.  This is new in July 2022.  Please send to your team to uncover bug and fix issue!!! In the meantime I go to search for the channel I want or hope something good is on…. 

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1 year ago

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user_94d44f

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1 Message

1 year ago

It's driving me nuts. I can't scroll past 100 on both of my devices.

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user_1fb8de

Visitor

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2 Messages

1 year ago

Trying searching for channel oxygen past 100 as a work around.  That’s what I did.  Sometimes I can’t scroll past 15.  So fustrated too

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CCShan

Official Employee

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443 Messages

Hi there  @user_1fb8de I'm sorry to hear of your service concerns with the Stream app, can you verify what device you're viewing the app with? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

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