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Visitor

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1 Message

Thu, Nov 25, 2021 12:50 PM

Xfinity app only shows content from 3 hours ago on fire TV

Any channel that I try to turn on for the Beta app on Fire TV is showing content from 3 hours ago. I can't fast forward or go-live.

I have dumped cache and data for the app, then rebooted the Fire TV. Didn't fix.

I then uninstalled the app, rebooted the Fire TV, and reinstalled - still didn't fix it.

Thoughts?

Official Employee

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216 Messages

1 d ago

@Karlglen101

 

Sounds like you were maybe getting an east coast feed? Are you still having this issue, or has it cleared up for you?

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