Xfinity App only show download content and no channel line up when traveling but used to show before

Hello, new to forums and opening with this issue. I have had the app for years now and recently switched phones, same model newer year. The Xfinity App on previous model showed downloaded and channel line up. New model when configurated only shows download content and no channel line up when traveling. Any guidance will be highly appreciated, I do travel extensively and having access to the service is sometime refreshing.

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Responses

Rustyben

Expert

•

24.6K Messages

4 years ago

@Toyo_12 wrote:

Hello, new to forums and opening with this issue. I have had the app for years now and recently switched phones, same model newer year. The Xfinity App on previous model showed downloaded and channel line up. New model when configurated only shows download content and no channel line up when traveling. Any guidance will be highly appreciated, I do travel extensively and having access to the service is sometime refreshing.

when not connected to your own home wifi use the channel selection 'TVgo' channels. regular lineup is not available when away from the home.

0

Xfinity Stream App

Toyo_12

Xfinity App only show download content and no channel line up when traveling but used to show before

Rustyben

New to the Community?