1 Message
Xfinity app on Roku
The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.
1 Message
The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.
user_bew0k2
2 Messages
2 years ago
Having the same problem xfinity opens, stays open for a short time and then closes and I am brought back to the main screen. Should I be calling Roku? Does anyone have an update?
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user_0j2enz
1 Message
2 years ago
Xfinity streaming app not working on RokuTV in Colorado! It opens for 2 seconds then closes immediately. I’ve done everything suggested in this forum and it’s still not working. Come on Xfinity! Fox this issue!!
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user_allzoy
1 Message
2 years ago
Same issue here starting last night.
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JB097-xf
11 Messages
2 years ago
It stopped working for me around 11pm 11/01/23
I tried uninstalling it and reinstalling but doing same thing and loads up for a couple seconds then sends me back to the home screen.
all other apps still work
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user_79xdko
1 Message
2 years ago
It's working now. I'm in Lancaster Pa
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dzindler5
Visitor
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8 Messages
2 years ago
Down this morning after ROKU update at 4AM Thursday, opens then immediately closes. Moved over to the Firestick Xfinity Steam and watching there. You need a Firestick for backup if you have Roku.
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user_grrw8v
5 Messages
2 years ago
Update: My Roku devices just started working again. I clicked on the Xfinity streaming icon, and it now works. (I'm in NJ, if that matters...)
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royal309
Regular Visitor
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3 Messages
2 years ago
Same here xfinity please roll back your recent update so my roku sharpe 32 can use your xfinity streaming app again. It was working fine yesterday 11-1-23
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user_0xmh6w
2 Messages
2 years ago
Having the same Xfinity stream problem on my Roku tv and devices in Wa state
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user_jlwlym
1 Message
2 years ago
It's finally working again here in GA
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user_2a24f0
Visitor
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1 Message
2 years ago
same problem in GA. I’ve uninstalled, reset, disconnected, and any other thing I could think of. Has anyone discovered a fix or are we at the mercy of xfinity to fix this ? Thanks in advance!
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dansgen1alero
Contributor
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200 Messages
2 years ago
Back up in MD for now.
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user_4cish3
7 Messages
2 years ago
Well not sure why but my Xfinity Stream app just started working again!
Hopefully it’ll start working for the rest of you!
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user_2xku2t
2 Messages
2 years ago
Starting at 10pm 11/1 the xfinity app on my roku devices stopped working. It starts to launch then crashes back to the roku menu.
I have:
Rebooted roku devices
Updated roku devices
Uninstalled and reinstalled xfinity stream app
Rebooted roku devices again
Still not working.
All other apps on my rokus are working fine.
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msdibble
New Poster
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37 Messages
2 years ago
Working now in Atlanta, GA.
While we appreciate it back in operation, I think this event exposes a flaw in Xfinity and ROKU’s customer service.
A problem of this magnitude should warrant a global Service Update Broadcast! Yet…Nothing!
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