rochjali's profile

New Poster

 • 

6 Messages

11/11/2026 10:52 PM

Xfinity app on phone

Why did you update the app for mobile phones.   All the features that make it easily accessible are gone.   This update is horrible.  There was no warning on this update.   It seems Xfinity was hiding it because it is so bad.  The other one was so easy to use.   This is making me rethink doing business with your company.   I have been a customer for many many years.  I never changed because of the ease of using your products.   But if this is what I get just for my loyalty I am rethinking this.   I don't need a service with a app because as of right now I have a app that is virtually useless.

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

42 minutes ago

Hello @rochjali, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. What features are missing from the Xfinity App?

forum icon

New to the Community?

Start Here