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user_d9a911
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Thursday, May 11th, 2023 12:32 AM

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Xfinity App Deprovision Please Support Team

Hi, currently reset password yet I believe others may have access to the XInfinity app. The app that allows you to view cameras, internet access and few other things. I need Deprovision on my account so that everyone is signed out. So i can sign back in and there are no issues. Please help!

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1 year ago

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CCJay

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1 year ago

We're here to help. 

To send a direct message [private message]:

  •    Click "Sign In" if necessary
  •    Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
  •    Click the "New message" (pencil and paper) icon
  •    The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
  •    Type your message in the text area near the bottom of the window
  •    Press Enter to send it

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