M

Visitor

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3 Messages

Thu, Nov 25, 2021 11:50 AM

Wrong Time On App (Samsung Curved)

I have tried every suggestion I have found, (unplugged the TV…uninstalled and reinstalled the app) but the app continues to show the wrong time. 

And yes, the time is correct on the TV and other apps on that TV. 

I was hoping that, with the amount of complaints on this issue, that it would have been fixed by now!

Xfinity, if you can’t fix the app, at least give us an option to manually adjust the time!

Official Employee

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392 Messages

1 d ago

Thank you for reaching out on our forum. I am sorry to hear that the time is incorrect. That would so throw me off seeing the wrong time. Can you confirm with me which app you are speaking about? 

Visitor

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3 Messages

@XfinityDena It’s the Xfinity Stream Beta app on a Samsung UN65RU7300FXZA Curved TV. 

Official Employee

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392 Messages

Are you seeing any error messages or codes with the app? 

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