Visitor

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1 Message

Tuesday, July 15th, 2025

won't let me log in

Why can I not log in to the app on my iPad?

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Official Employee

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1.6K Messages

1 month ago

Hello user_vp9vqu! Thanks for reaching out to us on our Xfinity forums for trouble with accessing the app on your ipad. I'm sorry for the trouble this is creating. The Xfinity Stream app comes in handy all the time when on the go so being unable to access it on a device like an ipad would create an issue for me, I'm sure you may be in the same boat. I would love to help resolve the trouble for us. 

When trying to log into the Xfinity Stream app are you receiving an error message, code or is the app closing on you? If you are able to uninstall and reinstall the app and try to sign in again? 

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