Wolfe2

Hello good afternoon I spent over 4 1/2 hours on the phone this morning with someone that is fine. I have an appointment tomorrow. The problem I have is my Internet. I told them there was no problem with that and now my Internet is not even showing up so that I can put in my password. It is Wolfe2 it is not showing up. Can you please fix this now? I am not going to spend another hour on the phone with you guys