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Sunday, January 14th, 2024 10:58 PM

Where's my perchesed movie's

I canceled my account but was told I could still watch the movies I bought 

Gold Problem Solver

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25.5K Messages

3 months ago

I canceled my account but was told I could still watch the movies I bought 

Please see "What happens to my purchases if I disconnect Xfinity service?" on https://www.xfinity.com/support/articles/xfinity-on-demand-purchases.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1K Messages

3 months ago

Good afternoon @user_ptdlgu, and thank you for reaching out on our Community Forums with your purchased movie concerns. Are you still able to log in to the Stream app or stream portal at xfinity.com/stream? 

 

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