Visitor
•
2 Messages
We're Having Some Trouble :: 0
We're sorry, something unexpected just happened. Please try again.
I've cleared the data/cache, reinstalled. Same issue for days now.
Visitor
•
2 Messages
We're sorry, something unexpected just happened. Please try again.
I've cleared the data/cache, reinstalled. Same issue for days now.
XfinityHeather
Official Employee
•
769 Messages
10 d ago
@user_9d29f2 Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience. Does this happen on multiple devices or just one? Do you have any issues on the cable box (if applicable)?
0
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user_9d29f2
Visitor
•
2 Messages
10 d ago
Multiple android devices using the "Stream" App are non-functional with the same error. Website streaming and tv boxes work fine.
If I pick an in-home channel, I am directed to a tvgo channel, then I get the error"
"We're Having Some Trouble :: 0"
"We're sorry, something unexpected just happened. Please try again"
"Error 0"
-Like most things Xfinity, If I can't solve the problem myself then I'm out of luck.
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0