rssaam's profile

Frequent Visitor

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6 Messages

Wed, Jul 1, 2020 12:00 PM

Weather channel 11, 441 and 1102

Why cann't I get anyone to fix my problem ? Tech support is not existing. Getting color test pattern screen for SD weather channel 11 and error message TVAPP-00206 for HD channel 441 and 1102.

I have loaded unloaded, rebooted and everything in between. Somebody from the company should be aware that they have a problem with the xfinity streaming app and then do something about it!

Responses

Rustyben

Expert

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24K Messages

1 y ago


@rssaam wrote:

Why cann't I get anyone to fix my problem ? Tech support is not existing. Getting color test pattern screen for SD weather channel 11 and error message TVAPP-00206 for HD channel 441 and 1102.

I have loaded unloaded, rebooted and everything in between. Somebody from the company should be aware that they have a problem with the xfinity streaming app and then do something about it!


what device? did you try a different device to see if the stream works properly on a different device?

Frequent Visitor

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6 Messages

1 y ago

will not work on iphone  xfinity stream app either I have been given the run around by comcast for seven days. Who has the number to get past the Bots and customer unservice.

 

Rustyben

Expert

 • 

24K Messages

1 y ago

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

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