@user_wwagiq I completely understand how frustrating it is when your app isn't working smoothly, especially when you are paying for your service. To make sure I'm giving you the right troubleshooting steps, could you clarify which Xfinity app you are using? Are you having trouble with the Xfinity Stream app (for watching TV and movies) or the main Xfinity app (for managing your Wi-Fi and account)?
XfinityQuemekia
Official Employee
•
1.5K Messages
45 minutes ago
@user_wwagiq I completely understand how frustrating it is when your app isn't working smoothly, especially when you are paying for your service. To make sure I'm giving you the right troubleshooting steps, could you clarify which Xfinity app you are using? Are you having trouble with the Xfinity Stream app (for watching TV and movies) or the main Xfinity app (for managing your Wi-Fi and account)?
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