U

Visitor

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6 Messages

Friday, April 7th, 2023 7:49 PM

Closed

Want to add favorites to streaming app on firestick

The app says to click the star next to the channel to add to favorites.  Star is there on the phone app but not the firestick app.  I saw a closed thread that was 9 months old with no solution, so I guess comcast doesn't really care about this app?

Official Employee

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1.8K Messages

1 year ago

Hello, @user_853df8. Thank you for taking some time out of your day to let us know the Favorite button is not showing up when you use the Xfinity Stream app on Firestick. I apologize that has been happening. Have you tried any troubleshooting steps such as uninstalling and reinstalling the app? 

Visitor

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6 Messages

@XfinityRay​ 
No.  Because that would be pointless.  Firestick applications won't open if they are incomplete or corrupt.  This is a feature that was OMITTED by your developers.  Address that instead of wasting our time.

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