Visitor

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6 Messages

11/15/2026 1:11 AM

Unusable update

We are long time customers of xfinity. We pay almost $300 a month. We were very happy. Not anymore. This is ridiculous. Who thought these updates were a great idea. I’ve called twice and neither person I talked too had any idea this was going on. 😱 Xfinity why would you 

-take away favorites from phone and TV 

-take away a symbol (red dot) which shows a show is being recorded from phone and TV

-make recorded shows reset back to the beginning instead of picking up where you left off o ln phone and TV

-no way to see scheduled recordings anymore. On TV or phone. 
-keep having to delete and reinstall app to get it to work at all

-I pay for extra recording space and now I can’t see how much I have left on phone or TV

-take away the ability to see 13 days out on the phone and TV. 
XFINITY I hope you are better than this. Just give everyone back the  previous update. No one was complaining. Surely you can fix this or you will lose many customers. 

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Regular Visitor

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9 Messages

3 hours ago

Agree, agree and agree on everything you said. Instead of improving the app, they removed essential features.

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