1 Message

Tue, Aug 10, 2021 9:51 PM

Unrecognized Devices on Streaming App

Looking to have all devices removed from my Xfinity Streaming App. I'm unable to remove the 4 ipad Devices that  I see signed in.

Official Employee


2.8K Messages

2 m ago

Hi, user_16b561. Thanks for creating a post here in the Community! This is certainly something we can help you out with. Please send us a DM with your first and last name, along with your physical address so we can take a look at your account and get started.


To send a direct message chat:

  • Ensure you are first signed in, then you will see a chat icon at the top right of your page. Click that or follow this link: https://comca.st/3dymapU.
  • From there, click the 'New Message' icon.
    • In the 'To' field, type 'Xfinity Support'.
    • Type your message in the text area that appears at the bottom of the window and hit enter to send.
    • An official employee, such as myself or whoever is first available, will respond.


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