CB_BU20's profile

New Poster

 • 

2 Messages

Thu, Feb 27, 2020 5:00 AM

Unable to stream message

I continue to get the following error when trying to stream recorded programs from the app on my android device: "This video stream is not playable under the current device conditions. Please disconnect any external devices (including HDMI, screen mirroring, or casting devices) and try again." I am not connected to any external devices.

Responses

Rustyben

Expert

 • 

24.1K Messages

2 y ago


@CB_BU20 wrote:
I continue to get the following error when trying to stream recorded programs from the app on my android device: "This video stream is not playable under the current device conditions. Please disconnect any external devices (including HDMI, screen mirroring, or casting devices) and try again." I am not connected to any external devices.

need to unload any screen sharing/mirror apps.

New Poster

 • 

1 Message

1 y ago

What would be a screen sharing or mirroring app? I dont have any other app but the Stream and mouse toggle running. Everything works great until I get to the point where the program is going to turn on and it says not playable under current device. Why?????
Rustyben

Expert

 • 

24.1K Messages

1 y ago


@Csmon wrote:
What would be a screen sharing or mirroring app? I dont have any other app but the Stream and mouse toggle running. Everything works great until I get to the point where the program is going to turn on and it says not playable under current device. Why?????

try a different genuine android device?

New Poster

 • 

2 Messages

1 y ago

Uninstalled the only connection app I have. Still doesn't work. Used stream app on my wife's phone and worked without issue. We both have Note 8.

Rustyben

Expert

 • 

24.1K Messages

1 y ago


@CB_BU20 wrote:

Uninstalled the only connection app I have. Still doesn't work. Used stream app on my wife's phone and worked without issue. We both have Note 8.


is there an error number? have a VPN running? connected to your own home wifi? have you changed the gateway/modem lately? did you try rebooting the modem/gateway?

New Poster

 • 

1 Message

7 m ago

Ok you guys need to do some research before you reply. They are using a stock android. It has its own screen sharing apps embedded. You can't remove them without rooting the phone / tablet etc.. There are ways to run the app such as emulation or downgrade to a phone a few years older. Both are terrible.
Rustyben

Expert

 • 

24.1K Messages

7 m ago

closing old thread, new reply off topic. feel free to start a new thread.

New to the Community?

Start Here