9 Messages

Sunday, March 29th, 2026 12:34 AM

TVAPP-00231 only on 1 station of Xfinity Streaming app

For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the air with an antenna.

This is happening on 3 televisions. 

1 - Panasonic with a Roku stick

2 - TCL Roku TV, internal Roku

3 - Insignia with a Roku Express

I have unplugged my modem/router, my TCL tv, the Roku stick and Express box for more than 5 minutes. The Roku stick and Express were unplugged from the wall and HDMI port

I have deleted the Xfinity Stream app from the Rokus and reinstalled it.

None of the fixes I can find online works on this. 

Any Ideas on my next step?

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Selected Oldest First

9 Messages

8 days ago

And here is a mind boggler. I can record shows on channel 6-1 with the xfinity dvr and then watch them later. Just cannot watch the station live

New Poster

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5 Messages

1 day ago

I and my neighbor are having the exact same issue.  I'll add to this that I'm able to watch PBS live via the Xfinity Stream app on my android phone without an issue.  Is the PBS live stream going out under some other/new codec?

Visitor

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1 Message

7 hours ago

I too am having the issue with KVIE 1.via xstream on roku.  I have 3 roku, all have kvie issues.  My samsung tv with xstream, KVIE works.

KVIE 2 Seems to work

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