I recently moved and now streaming app on phone says Subscription required TVAPP-00203.
3 digit codes are usually account set up issues (for example not using your own xfinity internet connected gateway/modem. are you able to use a smart phone/tablet to access the TVgo channels in your subscription? are your services already turned on (cable TV/internet) at your new address?
I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything.
I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything.
do you get a menu on the app? are the TVgo channels available? completed recordings?
Rustyben
Expert
•
24.6K Messages
5 years ago
3 digit codes are usually account set up issues (for example not using your own xfinity internet connected gateway/modem. are you able to use a smart phone/tablet to access the TVgo channels in your subscription? are your services already turned on (cable TV/internet) at your new address?
0
0
INcustom
New Poster
•
4 Messages
5 years ago
I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything.
0
0
Rustyben
Expert
•
24.6K Messages
5 years ago
do you get a menu on the app? are the TVgo channels available? completed recordings?
0
0
XfinityStream
Official Employee
•
196 Messages
5 years ago
@INcustom Hi dear user, we have submitted a ticket to work on this issue, can you please confirm if it is now resolved?
0
0
Jobischaeffer
New Poster
•
4 Messages
4 years ago
I am having this same issue currently. It is happening on a pc, an iPad, and a fire tv. Has there. Even any resolution?
0
0