INcustom's profile

New Poster

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4 Messages

Fri, Nov 6, 2020 2:00 PM

TVAPP-00203

I recently moved and now streaming app on phone says Subscription required TVAPP-00203.

 

 

Responses

Rustyben

Expert

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24.1K Messages

9 m ago


@INcustom wrote:

I recently moved and now streaming app on phone says Subscription required TVAPP-00203.


3 digit codes are usually account set up issues (for example not using your own xfinity internet connected gateway/modem. are you able to use a smart phone/tablet to access the TVgo channels in your subscription? are your services already turned on (cable TV/internet) at your new address?

New Poster

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4 Messages

8 m ago

I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything. 

Rustyben

Expert

 • 

24.1K Messages

8 m ago


@INcustom wrote:

I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything. 


do you get a menu on the app? are the TVgo channels available? completed recordings?

Official Employee

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196 Messages

8 m ago

@INcustom Hi dear user, we have submitted a ticket to work on this issue, can you please confirm if it is now resolved?

New Poster

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4 Messages

3 m ago

I am having this same issue currently. It is happening on a pc, an iPad, and a fire tv. Has there. Even any resolution?

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