INcustom's profile

New Poster

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4 Messages

Fri, Nov 6, 2020 2:00 PM

TVAPP-00203

I recently moved and now streaming app on phone says Subscription required TVAPP-00203.

 

 

Responses

Rustyben

Expert

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24K Messages

7 m ago


@INcustom wrote:

I recently moved and now streaming app on phone says Subscription required TVAPP-00203.


3 digit codes are usually account set up issues (for example not using your own xfinity internet connected gateway/modem. are you able to use a smart phone/tablet to access the TVgo channels in your subscription? are your services already turned on (cable TV/internet) at your new address?

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New Poster

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4 Messages

7 m ago

I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything. 

Rustyben

Expert

 • 

24K Messages

7 m ago


@INcustom wrote:

I'm at home using xfinity internet on phone. app doesn't let me watch any channels as it did with same service. I tried redownloading app and everything. 


do you get a menu on the app? are the TVgo channels available? completed recordings?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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196 Messages

6 m ago

@INcustom Hi dear user, we have submitted a ticket to work on this issue, can you please confirm if it is now resolved?

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New Poster

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4 Messages

2 m ago

I am having this same issue currently. It is happening on a pc, an iPad, and a fire tv. Has there. Even any resolution?

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