Visitor
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1 Message
TVAPP-00165 error message
When trying to sign in to the Xfinity stream app on my Samsung tv I am getting this error. Just started happening after years of working fine. I’m an Xfinity internet and cable/video subscriber. Fix this.
XfinityDilary
Official Employee
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1.7K Messages
10 months ago
Thanks for posting on our community forums, @KevinG1969. I'm sorry to hear about the Xfinity Stream App error on your Samsung TV. We'd like to help troubleshoot your concern. The Xfinity Stream app is no longer available on 2017 Samsung TVs. Have you checked to see if the TV is compatible with the streaming App? If so, is your TV up to date with the latest software? For more information on Samsung TV compatibility, you can visit us HERE. You can also try uninstalling and re-installing the Stream App. Let me know if that helps.
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