U

Visitor

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1 Message

Sun, May 15, 2022 11:35 PM

Tv remote app

I traded in my old dvr box and gave me Regular box since they said everything is in the cloud. Since then the remote app does not show my recordings or scheduled correctly. It’s missing days. Shows. Etc

Official Employee

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231 Messages

2分前

Hello, @user_c50112, thanks for reaching out that the remote app is not showing your recordings. That is definitely not the experience that we want you to have. We would be happy to look into this issue for you. You mentioned that it was missing days and shows, are those on specific channels? Specific times?

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