Visitor

 • 

2 Messages

Thursday, October 16th, 2025 7:53 PM

TV app 00155 message how to clear

When stream from phone to TV receive error message and will not all the cast How is this cleared. I have deleted the app and reloaded 

Oldest First
Selected Oldest First

Official Employee

 • 

371 Messages

1 month ago

Hello @user_5nshqw, I will be more than happy to assist, are you looking to mirror the Xfinity app from your phone to your TV?

Visitor

 • 

2 Messages

Hi yes that is exactly what my issue is. 

Official Employee

 • 

2.6K Messages

 

user_5nshqw Ok! We'll be happy to see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM incase you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here