U

Visitor

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1 Message

Sunday, April 24th, 2022 4:53 PM

Closed

Tired of it

I just switched back to Comcast because there are a few channels I want that I can’t conveniently stream and was tired of trying to find ways to watch. After just finding out I cant use xfinity stream app on my Sony SmartTV, I just have to say that this is the reason so many people are sick and [Edited: "Language"] tired of paying for cable. You guys market how we get “internet and tv anywhere” or how “at the touch of a button” I get what i’m paying for. Well…here I am, sitting in my lounger, sitting in my house, looking at my Sony SmartTV, not able to get the Xfinity stream app because, from what i’m reading, you basically can’t watch it on any large screen without a streaming device or a cable box that I have to pay an additional $8/month for. I have to say I was extremely excited to come back to cable but I feel that excitement slipping away because of the many hoops i’ve encountered already in the 7 days i’ve had the service back. It’s going to be a long promotionalyear….

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Official Employee

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1K Messages

2 years ago

I am sorry to hear Sony has not added our awesome Stream app to their library yet. I am happy to help you add a new box to your account so that you can watch your cable! Send a DM to XFINITY SUPPORT with your name and address so that I can get started for you. 

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