U

Monday, February 5th, 2024 2:27 PM

Closed

Streaming

Why does it say

“Connect to in-home WiFi to watch.”

on some channels even though I’m home logged on to my WiFi

Official Employee

 • 

1.6K Messages

10 months ago

Hello, @user_nqxau3. I appreciate you making us aware that you're getting this message when attempting to stream even though you're home.

 

I understand you mentioned you're logged on to your wifi, but just to make sure, are you connected to your network or Xfinity WiFi?

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