Fortune500's profile

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3 Messages

Sun, Nov 3, 2019 9:00 PM

Streaming TV on my phone

I recently moved and got my service upgraded and now I can not watch live TV on my Phone it a Android based phone with Sprint Services. I can only get 4 channels I never watch can someone help fix this .
1. I have signed off / on again
2. Tried changing the filters.
3. Even my On Demand stuff is not updated.
4. And set the app to Cellular Data...

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Rustyben

Expert

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24K Messages

2 y ago


@Fortune500 wrote:
I recently moved and got my service upgraded and now I can not watch live TV on my Phone it a Android based phone with Sprint Services. I can only get 4 channels I never watch can someone help fix this .
1. I have signed off / on again
2. Tried changing the filters.
3. Even my On Demand stuff is not updated.
4. And set the app to Cellular Data...

'recently moved' is the key. try this. go to xfinity.com and sign in. go to account, then users and create a new user. use that username/password to sign in. working?

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