Streaming quality deteriorating

Voice and video are out of sync. Particularly on Bally sports, but also on various channels.

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CCJamie

Problem Solver

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322 Messages

2 years ago

@user_33b3b1 Hi there, are you having issues with the steaming app on multiple devices or is this just happening on one device that you own?

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user_33b3b1

Visitor

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2 Messages

2 years ago

This happens on Multiple Televisions

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CCCassandra

Problem Solver

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502 Messages

Have you double-checked to make sure the app and all devices are up to date with the latest software?

I no longer work for Comcast.

2 years ago

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