Visitor
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1 Message
Streaming LG
Error Code 00101 when streaming via the xfinity app on LG smart tv at our second home. Second home utilizes Comcast Spectrum internet but a week ago I was able to stream shows on this Tv using our login on the xfinity app. What’s changed?
Calling support was pleasant as always and I was told to try a dozen different things without anyone actually researching the issue.
BruceW
Gold Problem Solver
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26.4K Messages
3 years ago
As best I can tell "Comcast Spectrum internet" is not a thing, as Comcast and Spectrum are separate companies. Comcast has made recent changes to the (formerly "beta") Stream App for Partner Devices.
https://www.xfinity.com/support/articles/xfinity-stream-app-faqs says:
And:
What they mean by that of course is that this is a requirement not of the Partner Device, but of the (formerly "beta") Stream App for Partner Devices.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
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XfinityChristy
Official Employee
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2K Messages
3 years ago
Hello and thank you for reaching out via our Xfinity Forums today. I would be happy to look into this issue with the Xfinity App if you are still having an issue. To get started, please send us a private message, including your full name, and your full address? You can do so, by clicking on the chat icon, in the top right-hand corner of your screen, and once you click on that icon, you should be able to search "Xfinity Support", which should then give you the ability to send us a message. Thank you in advance, and I look forward to speaking with you!
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