Streaming error on a Win PC wants me to clear cache TVAPP-00114

Trying to sign into streaming on a win 10 desktop PC. Get the TVAPP-00114 error message. Have done the clearing of caches and reinstall of Chrome with no luck. This just started last week. Also cannot sign into email.

I do get streaming access and email through my laptop.

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XfinityJohnG

Official Employee

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3K Messages

1 month ago

Thank you for reaching out here, and for taking those steps already. Does that win 10 have the most up-to-date firmware?

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minutez

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1 Message

I am having the same issue on both my PC and my Mac. It says only authorized users can access Xfinity Stream, which I am, then if I reload the page, I get the same error as OP.

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1 month ago

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XfinityEmilyB

Official Employee

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3.1K Messages

minutez Thank you for reaching out so we can help you troubelshoot the error you're getting on the Xfinity Stream Portal: https://www.xfinity.com/learn/digital-cable-tv. What browser are you using? What troubleshooting steps have you tried so far?

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1 month ago

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user_bckbvm

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2 Messages

@XfinityJohnG Sorry for the delay. Yes, win 10 Prof and has latest updates.

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2 hours ago

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Xfinity Stream App

user_bckbvm

Streaming error on a Win PC wants me to clear cache TVAPP-00114

XfinityJohnG

minutez

XfinityEmilyB

user_bckbvm

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