New Poster
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3 Messages
Streaming app resets every 20 seconds on ipad4
This is an issue on all tregular v channels in the steaming app on ipad4 device
I can watch for perhaps 23 seconds, then the app screen goes black, shows the logo of the Chanel I am watching, with the reload symbol, and comes back on.
it will do this again in another 23 seconds, on and, on..
it makes the app unusable, and tv unwatchable.
i can watch on the Togo channels without this particular anomaly
this began about 2 weeks ago (mid July 2019). It happens on my two ipad4 devices only.
i know that xfinity is not supporting the older devices anymor, but I d wish I could download an earlier working version of this app.
it is most annoying
Chiobabe
New Poster
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5 Messages
6 years ago
I’m having this issue too! But I’m using an iPad Air and shouldn’t have this issue....
xfinity, what’s going on???
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Cantina01
New Poster
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2 Messages
6 years ago
Same issue here,, I have an iPad Pro,,,
Xfinity found a way to ruin my 2 hours of nighttime enjoyment
started about 2 weeks ago
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Stef116
New Poster
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3 Messages
6 years ago
I hear you, someone is asleep at the wheel
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kjnk
Contributor
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34 Messages
6 years ago
i'm pretty sure it's due to the xfinity app. i'm having the same issues. had tech person here and had 2 ipads side by side, the one with the updated app did it, the other one didn't.
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FrustratedGirl3
Frequent Visitor
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14 Messages
6 years ago
Me too! I started my own thread on this problem but I want to add my voice on this thread too in case Xfinity is monitoring. Please fix this!
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