BoulderT4R's profile

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Mon, Nov 18, 2019 9:00 PM

Streaming App issues on Samsung TV

Has anyone else resolved the streaming issues experienced with Samsung tvs? 

 

My Samsung tv is compatible with the app, per Xfinity. My TV is also up to date on softeware updates. I experience no issues with other streaming apps, such as Netflix, Amazon, CBS, etc. 

 

The app constantly fails. It either won't load and just stits at the title screen, indicates my plan has no channels (not the case), or will lose connection in the middle of a show. I have gotten multiple errors but haven't thought to write them down yet.

 

I am beyond frustrated with this service. It shouldn't be this difficult to get streaming TV to work. For as much time as I spend trying to get the app to work, I'm beginnig to question if it is worth continuing the service. 

 

Given there are multiple threads on the app not working with Samsunbg TVs I am hopeful someone with Comcast can inform me of the fix I need to make. 

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1 y ago

The xfinity Stream app beta almost never works! It is restored sometimes if I disconnect TV and modem but now I'm doing that 1 or 2 times a day. I bought my Samsung Tv because it was allegedly compatible with the app but a day hasn't gone by without the stream app failing. This is absurd. Does Comcast have any plans to address these issues or is it just fool on me for thinking Xfinity would deliver simple TV and DVR services?

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