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tswisher63
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Tuesday, November 12th, 2024 2:53 AM

Streaming app is horrific - Part 2

Adding to a thread that Comcast closed that was only 2 months old…. The streaming app is very poor compared to companies that rely 100% on streaming for their revenue.  I have a 1 gig wired connection to my 2 year old 75 inch LG smart Tv. The app is extremely slow to load and the player functions for fast forward and rewind are dog slow with no mini screen to see where you are in the playback while advancing during forward or reverse.  It is definitely not my TV or my connection to blame. The tv gets the same cat6 feed as my computer on the router.  Netflix, Prime Video as well as others work flawlessly on the Tv. The Tv internet connection app shows it is on wired and not wireless. I can only think Comcast/Xfinity would rather I rent one of their boxes.  They really need to keep us cable users more satisfied or continue to see users cut the cord.  PLEASE FIX YOUR APP. Enough said.

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user_gr8byl

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4 days ago

Agreed. Every single time I try to watch anything NBC, ABC or CBS, it either says there is an error or it says I am streaming on too many devices. I have ONE device logged in to the streaming app, it is my phone, and nothing else is playing so why tf does it think there is another device?? Even when I go into the settings, it clearly says No Devices Streaming. Unbelievable. 

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XfinityKrista

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1.5K Messages

Hello @user_gr8byl, thank you for taking the time to reach out on social media.  I understand your concern with the streaming app, and I'd like the opportunity to check into that for you.

 

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