Mccaffrey1's profile

New Poster

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2 Messages

Saturday, July 20th, 2019 2:00 PM

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Streaming app error

When trying to access a channel on the guide I get the following error:  error TVAPP-00116

I am using a Roku Stick 3800 RW....can this be fixed?

 

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Expert

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24.6K Messages

6 years ago


@Mccaffrey1 wrote:

When trying to access a channel on the guide I get the following error:  error TVAPP-00116

I am using a Roku Stick 3800 RW....can this be fixed?


do you have an x1 set top box in your home that works normally?

New Poster

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2 Messages

6 years ago

We have three set top boxes already and we have a roku TV that is streaming fine with the App already.  We have this additional TV and I am trying to use the Roku Streaming Stick.....that is where the problem is...is an X1 set top box different than what I already have?

Administrator

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4.4K Messages

6 years ago

Greetings, Mccaffrey1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with the Roku not being able to stream. That's certainly frustrating. I would like to look into this. Since you already sent a PM, I will continue to assist you through there.

Administrator

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4.4K Messages

6 years ago

Hello, Mccaffrey1. I have not heard back from you and hope the issue has been resolved. If you still need assistance, please feel free to start a new public thread.

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