Keep getting error code 105 when trying to launch Xfinity stream app. All other apps (Netflix, Prime, etc.) are working fine and the LG TV has a strong wifi connection.
Hey there, @user_gzhqj3! Thanks for visiting our Xfinity Community Forum, and for posting this concern. I'm sorry to hear about the trouble you've had when launching our Stream App. You've come to the right place for help! Our Digital Care Team is wonderful to work with because we'll always do whatever we can to review and resolve issues quickly, and I appreciate your patience while waiting for a response. To clarify, are you launching the Stream App on that smart TV (the LG TV), launching on a different device and casting to your TV, or using one of our X1 TV Boxes?
user_gzhqj3 Of course! I am glad to hear it started working again for you!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_gzhqj3
3 Messages
2 months ago
Keep getting error code 105 when trying to launch Xfinity stream app. All other apps (Netflix, Prime, etc.) are working fine and the LG TV has a strong wifi connection.
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XfinitySara
Official Employee
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1.6K Messages
2 months ago
Hey there, @user_gzhqj3! Thanks for visiting our Xfinity Community Forum, and for posting this concern. I'm sorry to hear about the trouble you've had when launching our Stream App. You've come to the right place for help! Our Digital Care Team is wonderful to work with because we'll always do whatever we can to review and resolve issues quickly, and I appreciate your patience while waiting for a response. To clarify, are you launching the Stream App on that smart TV (the LG TV), launching on a different device and casting to your TV, or using one of our X1 TV Boxes?
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