Frequent Visitor
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14 Messages
Stream settings
Cannot cancel recording while taping.
Record options
Modify recording
Just this episode
Save space is needed
Stop on time
Dismiss or update
Set series record
Dismiss
No STOP RECORDING!
Record options
Modify recording
Just this episode
Save space is needed
Stop on time
Dismiss or update
Set series record
Dismiss
No STOP RECORDING!
Responses
ComcastStream
Official Employee
•
196 Messages
1 y ago
Hello @joni730,
You should be able to stop the recording by clicking “Cancel” in the Recording Options.
For more information, you may reference our support article on stopping an active recording: https://www.xfinity.com/support/articles/x1-stop-a-recording-thats-in-progress
We hope this helps, but please feel free to reach out if you have any further questions or concerns!
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joni730
Frequent Visitor
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14 Messages
1 y ago
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joni730
Frequent Visitor
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14 Messages
1 y ago
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Rustyben
Expert
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24K Messages
1 y ago
on what device are you using the stream app? do yhou have an ipad/iphone to use for the stream app?
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joni730
Frequent Visitor
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14 Messages
1 y ago
The steps on the record on the Xfinity remote allows you to CANCEL while watching show live it saves it to recorded tv if only recorded for 15 minutes it saves what you cancel on remote.
There is no Cancel on Stream APP.
Try doing cancel on STREAM APP.
XFinity remote allows Cancel
Stream app does not allow to cancel.
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joni730
Frequent Visitor
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14 Messages
1 y ago
While recording a show There is no cancel choice on STREAM APP. Xfinity remote has cancel and it saves what You cancel to RECORDED TV.
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Rustyben
Expert
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24K Messages
1 y ago
removed 'solution' flag, and moved your cross-post to your existing thread. If you are at home you can cancel (stop the recording) and keep what you have. That is not an option using the cloud DVR. you can delete a recordings by touching the record options while the recording is in process and select delete recording.
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joni730
Frequent Visitor
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14 Messages
1 y ago
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