Visitor
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3 Messages
Stream on Roku missing HD and no local broadcast channels
Hello! I have no options for watching HD content on Xfinity Stream on my Roku devices. This has been going on for a while but I've given up trying to get help with that. Now I am missing my local tv channels on my iOS and Roku devices as of yesterday. Has anyone been able to resolve this?
user_d664ff
Visitor
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4 Messages
3 years ago
I'm having the exact same issue !
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CCJay
Official Employee
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618 Messages
3 years ago
Hey, @user_7c5794. I hope that you're doing well. I'm all about picture quality. Believe me, I know how important it is to have the best available. We'll get to the bottom of both the HD issues and local channel concerns together.
To ensure that we're on the same page, could you describe the troubleshooting steps you've already taken?
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user_1e7d2b
Visitor
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2 Messages
3 years ago
can someone help me with this same issue, I have 2 Roku tv and just in the last few weeks neither of them gets any of the HD channels that are provided on my X1 box
thanks for you assistance
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