Visitor
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Stream Beta App channels need subscription or are not presented
I have the Digital Preferred plan, and the Xfinity Stream Beta app is really messed up starting last night (5/19/2022):
- On TV's with a Roku using the stream app to watch live TV, all my favorite channels show up in the listing, but any channel I select to watch gives a message that I need to subscribe to that channel. I tested on multiple TV's with different Roku devices and get the same result.
- On a Samsung Smart TV, the listing of available live TV channels is sparse, and most of my favorites are missing. ABC/NBC both show up, but CBS is missing entirely.
- On an LG Smart TV, I get the same result as the Samsung Smart TV.
- The Roku's are connected via WiFi, the Samsung and LG are connected via hardwire.
CCKorie
Problem Solver
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1.1K Messages
3 years ago
Good morning, @crazyeights. I appreciate all the detailed information about the issues. I can see how frustrating this may be. Do you have any of our cable boxes in the home? If so, are you having this sort of issues as well?
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