Visitor
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1 Message
Stream app stutters on phone.
I have a brand new Samsung Galaxy A03S running Android 11 and Xfinity Stream 6.17.0.006.
The video stutters after about 5 seconds unless I use TVGo channels.
Also, if I press my finger on the screen, the stuttering stops.
No issues with other streaming services.
XfinityJosephA
Official Employee
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1.7K Messages
3 years ago
Hi, @user_ce9175, anytime I work on an issue like this with customers I always recommend testing the Xfinity Stream app on other devices if possible. If the issue is not happening on other devices uninstall and reinstall the app on the Samsung Galaxy A03S and see if the issue is resolved. This is always the best place to start!
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