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Visitor

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5 Messages

Wednesday, October 13th, 2021 12:22 PM

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Stream app slow download over home WiFi.

Downloading DVR content over my high speed home WiFi has been extremely slow over the last few months. 30-45 minutes to download a 1 hour show. The same download takes less than 5 minutes over my cellular service. Everything else downloads fine through my xfi gateway. I’ve deleted and reinstalled the stream app several times to try and rectify the problem. There is an issue with the IOS based Steam app. 

Visitor

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1 Message

3 years ago

Dear Xfinity,

I have been experiencing the same extremely low download speeds for TV show onto either my iPad or iPhone 12 mini. This is new in the last year. Please advise. It take about 30 minutes to download a TV show where it was previously just minutes.

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