braheem_larke's profile

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1 Message

Thu, Nov 19, 2020 9:00 AM

Stream App Recordings NOT Showing

I am unable to see the recordings from my Box on any of my Stream Apps (Android, Apple iPad) also unable to see online vias Stream (Chrome, IE).  I have restarted the box a few times, done a service refresh, signed out and back in on All apps and still unable to see the recordings on Stream.  Please advise. 

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New Poster

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2 Messages

7 m ago

Yes, I am so annoyed, I am experiencing the same.  

Rustyben

Expert

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24K Messages

7 m ago


@braheem_larke wrote:

I am unable to see the recordings from my Box on any of my Stream Apps (Android, Apple iPad) also unable to see online vias Stream (Chrome, IE).  I have restarted the box a few times, done a service refresh, signed out and back in on All apps and still unable to see the recordings on Stream.  Please advise. 


are you able to sign in on the stream app? do you see a menu for live TV? do you see at least the TVgo channels? the on-demand programs?

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