Visitor
•
1 Message
Stream app only shows Purchases
I downloaded the xfinity app on my Roku and after linking the account, it takes me to Purchases and gives me no other option. Anyway to fix this?!
Best,
Tony
Visitor
•
1 Message
I downloaded the xfinity app on my Roku and after linking the account, it takes me to Purchases and gives me no other option. Anyway to fix this?!
Best,
Tony
XfinityDena
Official Employee
•
2.3K Messages
2 years ago
I am sory to hear about the issue you are having with your Roku! To confirm when activating the stream app on Roku, did you follow the steps on the link: https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku?
0
0
Grogery
Visitor
•
3 Messages
2 years ago
I have the same issue. It does show the movies I've purchased so I am correctly logged into my account.
This app behavior seems like it could be intentional. The Beta Xfinity Roku app stopped working entirely for me after I signed up for Xfinity Flex saying that the Beta app didn't support my service. I assumed that this was to force me to use the Flex TV Streaming Box hardware. After the app changed to Xfinity Stream, I'm able to sign in but only to view purchased content.
0
0