Tue, Dec 3, 2019 9:00 PM
2 y ago
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@Malvare357 wrote:My streaming app is only showing 5 channels since two days ago. I’m using a fire tv, and an iphone same issue on both devices.
There is an issue in a database. call 800-Comcast, select tech support for cable TV. ask the agent to transfer you to the app support team. ask the team member to reprovision your streaming device entitlements. if someone talks about sending a hit to your home equipment they do not understand. this is for app/streaming website. if the team member seems confused ask for a supervisor.